Simple steps to compassionate care
Clear process, compassionate guidance, and personalized support from first call to first visit.
Standard timeline of 2 hours
Urgent admissions same day
24/7 emergency support
Before you begin
Is hospice right for you? Understanding hospice eligibility
Making the decision to begin hospice care can feel overwhelming, but understanding eligibility helps clarify whether this compassionate approach is right for your loved one. Hospice isn’t about giving up hope—it’s about shifting that hope toward comfort, dignity, and quality time together.
Medicare eligibility requirements
- Diagnosed with a life-limiting illness
- Prognosis of 6 months or less if disease runs its natural course
- Physician certification of terminal illness
- Focus has shifted from curative treatment to comfort care
Common qualifying conditions
Hospice care is appropriate for patients with cancer, dementia/Alzheimer’s, heart disease, COPD, kidney failure, liver disease, neurological conditions like ALS or Parkinson’s, and other life-limiting illnesses.
Remember
Based on our experience serving Texas families since December 2023 we know that starting hospice earlier often means more support and better quality of life for both patients and families. You don’t have to wait until the final days to receive compassionate care.
Our step-by-step admission process
From referral to care in 2 hours
We’ve designed our admission process to be as smooth and stress-free as possible. When you’re facing difficult decisions about end-of-life care, the last thing you need is complicated paperwork or long waiting periods. Our streamlined approach gets you the support you need quickly while ensuring every detail is handled with care and precision.
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Step 1
Referral received
Via phone, email, fax, or online HIPAA-secure form
- Professional healthcare providers or family members can initiate the referral
- Phone: 972-424-4401
- Email: info@texashospiceproviders.com
- Fax: 888-343-2301
- Secure online form: HIPAA-compliant for protected information
Anyone can make a referral—you don’t need to be a healthcare professional to start the conversation about hospice care.
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Step 2
Eligibility review
- Our experienced clinical team evaluates medical records and diagnosis
- Insurance verification to ensure coverage (Medicare, Medicaid, most private insurance)
- Medical record review to understand current condition and care needs
- Physician certification coordination for hospice appropriateness
This step typically takes just a few hours and ensures we can provide the comprehensive care your loved one needs.
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Step 3
Contact with family
- Our team contacts the family to answer questions and schedule a convenient visit
- No-pressure conversation about your loved one’s needs and your concerns
- Clear explanation of services, what to expect, and next steps
- Scheduling of admission visit at a time that works for your family
We understand this is an emotional time, so we take as much time as needed to address your questions and concerns.
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Step 4
Consent & admission visit
- Registered nurse meets with patient and family in the comfort of home
- Comprehensive health assessment and discussion of goals and values
- Complete admission paperwork with clear explanations
- Develop individualized care plan that reflects your loved one’s preferences
- Introduction to your dedicated care team members
- Coordination of immediate needs like medical equipment and supplies
This visit typically takes 1-2 hours and marks the beginning of your 24/7 support system.
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Step 5
Care begins
- Care team initiates services—nursing, social work, chaplaincy, aides, and equipment/supplies as needed
- 24/7 on-call support activation
- Regular care plan updates based on changing needs
- Seamless coordination with your existing healthcare providers
From this moment forward, you’re never alone—our team is available around the clock.
What to expect during your admission visit
Comprehensive assessment
- Review of medical history and current condition
- Discussion of symptoms, pain levels, and comfort needs
- Assessment of home environment and safety considerations
- Evaluation of family support system and caregiver needs
Personalized care planning
- Discussion of your loved one’s values, goals, and preferences
- Development of individualized care plan that reflects what matters most
- Coordination of medical equipment, supplies, and medications
- Introduction to your dedicated care team members
Immediate support activation
- 24/7 on-call support begins immediately
- Comfort kit provided with essential medications
- Direct contact numbers for your care team
- Clear instructions for accessing emergency support